Terms and conditions

Please note that credit card payments for Red Cap Walking Tours are collected by TREKKSOFT AG, Hauptstrasse 15, 3800 Matten, Switzerland (“TREKKSOFT”). Therefore, TREKKSOFT will appear as RED CAP on your credit card statement for the payment of this booking. The domain where you enter and process your payment is owned and operated by TREKKSOFT.

Please send an email to finance@trekksoft.com for all inquiries regarding your credit card payments and chargebacks.

We go rain, shine, hell or high water.  If for some reason you can't join us, let us know at least 24 hours in advance and we will happily put you on another day.  If you don't show up and we don't know where you are....we have costs to cover, and as such can't give you your green guys back. Also, you MUST enjoy your time with Red C&P.  If you don't send us an email to let us know why not.  We love improving the tours we offer.